for COPA-DATA´s zenon Engineering Store

We (Ing. Punzenberger COPA-DATA GmbH) observe all relevant data protection requirements (Austrian data protection laws, European data protection directives and every other applicable privacy right). With this privacy statement we would like to inform you as our customer about the type, extent and purpose of the collection and use of personal data. You can revoke this statement at any time by sending an informal note to privacy@copadata.com. 

Data Processing Statement

Who is the responsible entity for data processing?

Ing. Punzenberger COPA-DATA GmbH
Karolingerstr. 7B 
5020 Salzburg
Austria
+43 (0) 662 43 10 02-0
office@copadata.com
www.copadata.com

Collection and Use of Personal Data

We will store and use your data to process the contractual relationship and also for marketing purposes. Within the usage of our website we may store and process your first name, last name, E-mail address, company, address, zip code, city, country, phone number, IP-address and optional: title, job title, cell phone, direct line, fax.

To enhance your experience and to provide you the best possible service  we may pass your data on to affiliated and cooperating or other companies, if appropriate.

User Rights

You may at any time withdraw your consent, ask for rectification and/or ask for information about all personal data stored by sending an informal note to privacy@copadata.com. Following a withdrawal we will delete or anonymize all your stored personal information to the extent possible. The withdrawal of consent does not affect the lawfulness of any data processing based on consent before its withdrawal. Every deletion or anonymization is subject to lawfulness and will only be carried out if the personal information is not required for the performance of tasks in accordance with legal provisions. In such cases the retention period depends on the respective processing purpose.

Statement to which COPA-DATA companies will receive data for which purposes

Your data will only be passed on to third parties like Sub-Processors with your prior consent, if there is a legitimate interest or if there are legal obligations. We regularly process your data within our group of companies or share it with our subsidiaries listed hereunder:

Ing. Punzenberger COPA-DATA GmbH (HQ)	Karolingerstraße 7 b, 5020 Salzburg, Austria
COPA-DATA France SAS	1 Place du Verseau, Parc Sud Galaxie, 38130 Echirolles, France
COPA-DATA GmbH	Karolingerstraße 7B, 5020 Salzburg, Austria
COPA-DATA India Pvt Ltd	B406, Teerth Technospace, Sr. No. 103 · 411029 Pune, India
COPA-DATA Japan K.K.	Shinagawa Grand Central Tower 8F, 2-16-4 Konan, Minato-ku, Tokyo, Japan
COPA-DATA Korea	#405, Ace Highend Tower 3, 145, Gasan digital 1-ro, Geumcheon-gu, 08506 Seoul, South Korea
COPA-DATA Polska Sp. z. o. o.	Ul. Josepha Conrada 51, 31-357 Kraków, Poland
COPA-DATA Saudi ICT Ltd.	#7534 King Abdulaziz Rd - Al Ghadir Dist., Unit No. 151, 13311-4672 Riyadh, Saudi Arabia
COPA-DATA Scandinavia AB	Sjöängsvägen 15, 192 72 Sollentuna, Sweden
COPA-DATA UK Ltd	16 Old Field Road, Pencoed, Bridgend, CF35 5LJ, UK
COPA-DATA USA Corp.	50 Millstone Road, Bldg 400 Suite 150 East Windsor, NJ 08520, United States
Ing. Punzenberger COPA-DATA GmbH	Haidgraben 2, 85521 Ottobrunn, Germany
Ing. Punzenberger COPA-DATA Iberica S.L.	Rambla Catalunya 66 4-F, 08007 Barcelona, Spain
Ing. Punzenberger COPA-DATA Srl.	Via Pillhof, 107, 39057 Appiano, Italy
Straton Automation SA	1 Place du Verseau, Parc Sud Galaxie, 38130 Echirolles, France

Technical Data Flow

Data will be predominantly processed on our servers located in Europe. Data will be only processed outside of Europe in the way mentioned under this policy. If a data recipient or processor does not have its registered office within the scope of the GDPR or is classified as a “safe country” in accordance with the provisions of the GDPR, the transfer of data is always carried out in compliance with and after conclusion of the Standard Contractual Clauses in accordance with Regulation (EU) 2016/679 of the European Parliament.

Applicable Data Privacy Law

Data is treated pursuant to the European GDPR and the Austrian Data Privacy Act that is presently valid. The current Data Privacy Act is available at http://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=bundesnormen&Gesetzesnummer=10001597 

Registered Data Applications

Our DVR number: 0565059

You can use this number to view the data applications we have registered at the following link: https://dvr.dsb.gv.at/at.gv.bka.dvr.public/Eingangsbildschirm.aspx

Which departments/individuals are responsible for ensuring privacy/data security?

privacy@copadata.com 

• Responsible for information about purpose and body ordering data processing
  Responsible for revocation of consent to use and transfer data
• For information
• Responsible for complaints and suspected violations of privacy

Statutory complaints office

Geschäftsstelle der Datenschutzkommission
Barichgasse 40 – 42
1030 Vienna
Austria
Phone: +43 1 531 15 / 202525
Fax: +43 1 531 15 / 202690
E-mail: dsb@dsb.gv.at

Cookie Policy for zenon engineering store

What Are Cookies

This website uses cookies. Cookies are tiny files that are downloaded to your computer, to improve your experience. This policy describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on https://en.wikipedia.org/wiki/HTTP_cookie.

Disabling Cookies

We use cookies for a variety of reasons detailed below. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies will usually result in also disabling certain functionality and features of this site. In case you want to permanently disable all cookies please edit your cookie settings. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Our Third-Party services currently use the following third party cookies among others

Third Party Applications and Cookies

Shopify:
Our web shop is powered by “Shopify”, a cloud-based eCommerce platform provided by Shopify Inc., 151 O’Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada and we use Shopify´s native Apps “Search & Discovery”, “Translate & Adapt”, “Shopify Workflows” as well as other apps for Shopify named hereunder. Shopify and the used apps process data mainly in data centers located in the EU and are GDPR-compliant. Although Shopify and other app providers may transfer data outside the EU, the EU-U.S. Privacy Shield Framework and Standard Contractual Clauses (SCCs) have been adopted to ensure compliance with GDPR when transferring data. Shopify collects information about user interactions with the store, including transaction details, customer information, and browsing behavior to manage transactions, store performance, and security and uses cookies, log files, web beacons, tags, pixels or similar technologies to enhance customer´s experience. Find the Shopify's privacy policy under: https://www.shopify.com/legal/privacy.

BIG Digital Download:
For the distribution of our digital products we are using the BIG Digital Download app. This app manages file distribution and downloads. The app collects purchase data, name, billing information, IP-address and email address to facilitate the delivery of the purchased files. Find the BIG Digital Download privacy policy under: https://www.bigdigitaldownload.com/privacy-policy

AI Search & Product Filter:
“We use the “AI Search & Product Filter/SB” app to enhance the search functionality on our store. This app collects and processes search data, user interactions, and browsing behavior by setting cookies, log files, web beacons, tags, pixels or similar technologies to provide more relevant search results and product suggestions.  We do not have complete control over how AI Search & Product Filter/SB processes your data. Find the AI Search & Product Filter/SB privacy policy under: https://sobooster.com/privacy-policy.

MIDA Replay Heatmaps:
Our web shop uses "MIDA Replay Heatmaps" to analyze user behavior, including clicks, scrolls, and interactions on our shop site. The heatmap data helps us improve user experience and optimize our store layout. The data collected is anonymized where possible. The app collects personal data in the form of cookies, log files, web beacons, tags, pixels or similar technologies. We do not have complete control over how MIDA Replay Heatmaps processes this data. Find the MIDA Replay Heatmaps privacy policy at: https://bsscommerce.com/shopify/privacy-policies/.

Polar Analytics:
Our web shop uses “Polar Analytics” to keep track of downloads, payments, sales and more. The app collects certain information about your device in the form of cookies, log files, web beacons, tags, pixels or similar technologies. It processes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site. When you make a purchase or attempt to make a purchase through the Site, we process your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We do not have complete control over how MIDA Replay processes this data. Find Polar Analytics privacy policy at: https://www.polaranalytics.com/policy#data-processing-agreement

miniOrange Single Sign-On (SSO):
Our web shop uses "miniOrange SSO" to provide Single Sign-On functionality, which allows you to authenticate across multiple platforms using a single login. The app processes login credentials and data like IP-address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information and user identification data. We do not have complete control over how miniOrange SSO processes this data. Find the miniOrange SSO privacy policy under: https://www.miniorange.com/terms-and-policies/privacy-policy.

HubSpot:
Our web shop uses “HubSpot” native integration for Shopify. HubSpot is our backend tool to manage customers and sales. Via HubSpot we process your personal data like, first name, last name, email address, phone number, address, IP address, orders and payment details. HubSpot uses cookies to track your browsing behavior to enhance your customer experience. We do not have complete control over how HubSpot processes this data. Find the HubSpot privacy policy under: https://legal.hubspot.com/privacy-policy

Judge.me Reviews:
Our web shop uses the “Judge.me” Reviews app to collect and display product reviews from our customers. This app processes your personal data like, first name, last name, email address, phone number, address, IP address as well as customer review data and user interactions on our web shop. Judge.me uses cookies to track your browsing behavior to enhance your customer experience. We do not have complete control over how Judge.me processes this data. Find the Judge.me privacy policy under:  https://judge.me/privacy.

Rewind Backups:
Our web shop uses the “Rewind Backups” app to automatically backup our store data for emergency cases. The app has access to personal data you provided using our web shop only for the purpose of creating backups but will not process your data beyond these needs. Find the Rewind Backups privacy policy under:  https://outofthesandbox.com/pages/privacy

Avada:
Our web shop uses the “Avada” Order Limits Quantity app for setting the Limit Rules for Checkout Validation, and Order Limits in order to enhance customer experience. The app collects customer information (excluding name, customer's email address, credit card information, addresses, or any personally identifiable information), purchase orders or product views by setting cookies to track your browsing behavior. We do not have complete control over how Avada processes this data. Find the Avada privacy policy under: https://avada.io/privacy-policy/#collection-use-and-disclosure-of-end-users-information-through-our-services

Cookie Settings

Ing. Punzenberger COPA-DATA GmbH expressly states that the installation of cookies can be restricted by means of the appropriate setting on the browser software, however this may lead to limited website functionality.

Security

We are concerned about safeguarding the confidentiality of your information. We provide encrypted communications between the server and the named application providers. COPA-DATA is not responsible for the physical, electronic, and procedural safeguarding of your computer.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the zenon engineering store, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place according to this privacy policy.

Final Notes

Ing. Punzenberger COPA-DATA GmbH declares, with reference to the above-mentioned content, that it is excluded from and disclaims any liability in relation to the installation, use or forwarding of these cookies.

By accessing the Ing. Punzenberger COPA-DATA GmbH website, the user also declares that they agree to the exclusion of liability. Furthermore, the user declares that, by using the website, they agree to the saving and processing of data obtained by third parties within the limits of legal provisions and for the intended purpose.

If you have any questions regarding privacy while using the zenon engineering store, or have questions about our practices, please contact us via email at sales@copadata.com.